Heixcom Case Study
- 22 hours ago
- 2 min read
SaaS platform modernises Disaster Recovery strategy on AWS
Background
Hexicom Software is a well established provider of cloud-based print management and Web2Print solutions, supporting businesses across the print, signage and promotional products industries.
The Challenge
Hexicom was looking to enhance their disaster recovery solution on AWS to ensure even better RTO and RPO objectives. Their existing environment provided a solid foundation, and the objective was to further enhance this with cross-region replication capabilities to strengthen recovery readiness and support compliance requirements. The solution also needed to balance resilience with cost efficiency, particularly around storage and snapshot management.
The Solution
Habitat3 designed a multi-region disaster recovery architecture using AWS Elastic Disaster Recovery to replicate workloads between Sydney and Melbourne, and Virginia and Ohio. Replication was configured with a minimum frequency of one hour, with a target closer to 15 minutes.
To optimise cost, snapshot retention was limited to 24 hours, ensuring efficient use of storage without compromising recovery capability. All replication traffic and stored data were encrypted to meet security requirements.
Amazon Route 53 was implemented to support DNS-based traffic redirection during failover, which simplifies recovery operations. Monitoring and alerting have also been incorporated to provide visibility into replication health and overall system status.
Hexicom's Operations Manager, Adam Brown said “Habitat3 helped us design a disaster recovery strategy that aligns with our data sovereignty requirements while keeping the solution practical and cost-effective. The new architecture gives us confidence that we can recover quickly and continue supporting our customers without disruption.”
Technical Architecture Summary
Multi-region AWS architecture leveraging EC2 and AWS Elastic Disaster Recovery to continuously replicate workloads across Sydney-Melbourne and Virginia-Ohio. Data is encrypted in transit and at rest, with Amazon Route 53 enabling DNS-based traffic redirection during failover. Recovery point retention is configured within DRS to optimise storage costs while maintaining recovery capability.
The Outcome
The new architecture provides Hexicom with a structured and scalable disaster recovery framework aligned to regional data sovereignty requirements. It enhances resilience through cross-region protection, reduces potential downtime and data loss with near real-time replication, and improves recovery readiness through simplified failover processes. The design also maintains cost efficiency through a warm standby approach, ensuring resources are only fully utilised during recovery scenarios.
Three Key Outcomes
Implemented multi-region disaster recovery aligned to data sovereignty requirements
Improved recovery readiness through continuous replication and DNS-based failover
Optimised cost through efficient management of DRS recovery point retention
Download the PDF Case Study below
