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Cloud Operations Support Centre

Support Hours
Helpdesk standard support hours from 8am to 6pm Monday to Friday (Sydney time)
After hours for high priority issues: 6am - 8am and 6pm to midnight

Virtual Desktop Support

Support for Virtual Desktop is provided via our sister company: H3 Hosting - please log your support request and access the portal via the H3 Hosting website.

AWS CloudOps
General Support

Log DevOps and other AWS Cloud Infrastructure support requests.

AWS CloudOps
Account Holder Portal

Log After-Hours Critical Requests
Log Billing & Security Requests

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