Support Helpdesk
8am to 6pm Monday to Friday (Sydney timezone)
After Hours - for high priority issues
Free Service Review
We would love to talk with you about our service to ensure it is meeting your needs and exceeding your expectations.
Please request an appointment with one of our senior client service consultants - we look forward to talking with you soon.
General support
Submit general support tickets with our helpdesk, including:
-
software updates
-
email setup & issues
-
user has been locked out
-
server access issues
Account holder support
Submit billing & security tickets via the web portal, including;
-
add/remove user accounts
-
allow 3rd party server access
-
request backup restores & data copies
-
change user accounts & passwords
Test the Internet speed between your PC and our DataCentre
SimpleHelp Quick Support
Please reload
Approved Anti-Virus
To ensure the best possible security we recommend one of the following AntiVirus products for your PCs, mobiles and tablets when connecting to Habitat3.
EMSI-Soft AntiVirus
McAfee AntiVirus Plus
Norton AntiVirus Plus
Kaspersky AntiVirus
Bitdefender AntiVirus
Webroot SecureAnywhere
Trend Micro AntiVirus+
ESET NOD32 AntiVirus
Sophos AntiVirus