Support Helpdesk

8am to 6pm Monday to Friday (Sydney timezone)

After Hours - for high priority issues

General support


Submit general support tickets with our helpdesk, including:

  • software updates

  • email setup & issues

  • user has been locked out

  • server access issues 

Account holder support


Submit billing & security tickets via the web portal, including;

  • add/remove user accounts

  • allow 3rd party server access

  • request backup restores & data copies

  • change user accounts & passwords

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1300 550 941 

Level 5, 20 Bond Street, Sydney, NSW 2000 

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