Young Accountant

Private Hosted Servers for Australian
Professional Service Firms

We specialise in hosting practice management software, Microsoft Office and Data for professional service firms including those in the medical, law and accounting fields.

Our private hosted servers are located in an ISO accredited data centre within Australia - perfect for businesses that require compliance with data-sovereignty guidelines. 

The service includes unlimited server support from our Australian-based helpdesk. 

We offer a free onboarding service to build and customise your private hosted server, including liaising with your software provider, setting up email and printing & scanning configuration.  
 
Curving Staircase

What sets us apart?

Our long-term experience working with your software provider and understanding your software means we can ensure your software hosting service is as secure, reliable and fast as possible at all times.

We help you move your software and data to our service for free. Specifically we build, configure and test your new server and then when its ready we help you upload your data.

Our service also includes ongoing, unlimited and free technical support to ensure your server is operating as it should and underpins your applications and data appropriately.

We provide clear and transparent monthly pricing which allows for certainty in budgeting and planning.

Our service in detail

Private Servers in Australia
Habitat3 provides each client with an individual and separated virtualised private server within a fully secure Sydney Datacentre. All servers are located within Australia. Habitat3 sales, accounts and technical support staff are all based in Australia.

Data-Centre

Hosted Virtual Servers are stored in Sydney DataCentres which maintain ISO ISO/IEC 27001:2013, 27017:2015, 27018:2019, 27701:2019, 9001:2015, and CSA STAR CCM v3.0.1. Accreditations.

Full Security
A full suite of security protocols across the technology and the administration and support processes keep our clients’ data safe.

Data Backup
Backups are completed to ensure that all your data as well as the complete private cloud server is able to be restored. Full server backups are completed every 24 hours and 14 days history is retained. There is no extra charge for these backups. We also send a copy of these nightly backups to a second Australian DataCentre to further protect your data at no additional charge.

Data Ownership and Control
As part of our commitment to ensuring the highest-level of data security and privacy for our clients, we enter into an agreement – a Service Supply Agreement with each client. This agreement is signed by authorised prepresenatives of both organisations and you as our client will be able to nominate an Account Holder. The Account Holder will control access to your data and make all billing and security related requests. The Account Holder will provide us with an electronic copy (photo or scan) of Photo ID to allow us to verify identiy for security control. The Service Supply Agreement can be terminated by either party with 30 day’s notice.

Technical Support
We provide unlimited ongoing support to maintain your server functionality. This includes responding to your requests, resolving any issues, adding/removing user accounts, updating Windows and other software, setting file permissions and more. Simply log your requests via our support web-portal to receive prompt support.

Free Setup and Onboarding
We provide a free server setup and onboarding service to assist you to start using our hosting service.  On an agreed date, our project manager will work with your team and your software supplier to copy your databases, MS Office files, Emails and other data you need to your new Habitat3 hosted server.

Colleagues Working Together

Why private hosted servers?

Hosting means you can stay focused on your business
while maintaining peace of mind

Outdoor Meditation

Data security
– gives you peace of mind

  • Each Habitat3 client accesses a secure dedicated virtual server
     

  • Servers include Anti-Virus and Anti-Malware protection
     

  • Enterprise level firewall security and server segregation
     

  • Account lockout if more than three incorrect login attempts
     

  • DataCentre PCI Ver3, ISO 27001 and ISO 14001 accredited

Convenience
- saves you time

  • Access software from anywhere when connected to the Internet
     

  • Share centralised database between multiple staff in different locations
     

  • Software upgrades done for you
     

  • Access from both Mac and Windows PCs
     

  • Access from Android and IOS portable devices

Business Continuity
– reduces your stress

  • Enterprise level server hardware cluster provides full redundancy
     

  • Automated nightly backups of all data
     

  • Hosted server backed up to a second data-centre 
     

  • Enterprise level data security
     

  • Proactive server hardware upgrades done with no downtime

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Business Graphs

Flexible
– grow or downsize as needed

  • No up-front setup or data migration fees
     

  • Hosting costs linked directly to expansion and/or contraction of business
     

  • Use month to month – no lock in contracts
     

  • No need to upgrade existing PCs
     

  • Includes all Microsoft server related license fees

Full, unlimited support
– boosts productivity

  • Private hosted server is fully supported by experienced Australian based helpdesk
     

  • No need for expensive IT consultants charging hourly rates
     

  • 24/7 critical support

Fully licensed
– hassle free compliance

  • All Windows Server licensing and remote access licenses
     

  • Microsoft Office (including Outlook, Excel, Word, PowerPoint and Publisher)
     

  • All SQL database licensing (including Standard Edition if required)

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