Private Cloud Servers for Australian
Professional Service Firms
We specialise in hosting practice management software, Microsoft Office and Data for professional service firms including those in the medical, law and accounting fields.
Our private cloud servers are located in an ISO accredited data centre within Australia - perfect for businesses that require compliance with data-sovereignty guidelines.
The service includes unlimited server support from our Australian-based helpdesk.
We offer a free onboarding service to build and customise your private cloud server, including liaising with your software provider, setting up email and printing & scanning configuration.
What sets us apart?
Our long-term experience working with your software provider and understanding your software means we can ensure your software hosting service is as secure, reliable and fast as possible at all times.
We help you move your software and data to our service for free. Specifically we build, configure and test your new server and then when its ready we help you upload your data.
Our service also includes ongoing, unlimited and free technical support to ensure your server is operating as it should and underpins your applications and data appropriately.
We provide clear and transparent monthly pricing which allows for certainty in budgeting and planning.
Our service in detail
Private Servers in Australia
Habitat3 provides each client with an individual and separated virtualised private server within a fully secure Sydney Datacentre. All servers are located within Australia. Habitat3 sales, accounts and technical support staff are all based in Australia.
Hosted Virtual Servers are stored in a Sydney DataCentre which maintains both EMS ISO14001:2015 and ISMS ISO 27001:2013 accreditation. Offsite Backups are sent to a separate DataCentre facility in Sydney with EMS ISO 14001:2015 accreditation.
A full suite of security protocols across the technology and the administration and support processes keep our clients’ data safe.
Backups are completed to ensure that all your data as well as the complete private cloud server is able to be restored. Full server backups are completed every 24 hours and 14 days history is retained. There is no extra charge for these backups. We also send a copy of these nightly backups to a second Australian DataCentre to further protect your data at no additional charge.
Data Ownership and Control
As part of our commitment to ensuring the highest-level of data security and privacy for our clients, we enter into an agreement – a Service Supply Agreement with each client. This agreement is signed by authorised prepresenatives of both organisations and you as our client will be able to nominate an Account Holder. The Account Holder will control access to your data and make all billing and security related requests. The Account Holder will provide us with an electronic copy (photo or scan) of Photo ID to allow us to verify identiy for security control. The Service Supply Agreement can be terminated by either party with 30 day’s notice.
We provide unlimited ongoing support to maintain your server functionality. This includes responding to your requests, resolving any issues, adding/removing user accounts, updating Windows and other software, setting file permissions and more. Simply log your requests via our support web-portal to receive prompt support.
Free Setup and Onboarding
We provide a free server setup and onboarding service to assist you to start using our hosting service. On an agreed date, our project manager will work with your team and your software supplier to copy your databases, MS Office files, Emails and other data you need to your new Habitat3 hosted server.
Why private cloud?
Hosting means you can stay focused on your business
while maintaining peace of mind
– gives you peace of mind
Each Habitat3 client accesses a secure dedicated virtual server
Servers include Anti-Virus and Anti-Malware protection
Enterprise level firewall security and server segregation
Account lockout if more than three incorrect login attempts
DataCentre PCI Ver3, ISO 27001 and ISO 14001 accredited
- saves you time
Access software from anywhere when connected to the Internet
Share centralised database between multiple staff in different locations
Software upgrades done for you
Access from both Mac and Windows PCs
Access from Android and IOS portable devices
– reduces your stress
Enterprise level server hardware cluster provides full redundancy
Automated nightly backups of all data
Hosted server backed up to a second data-centre
Enterprise level data security
Proactive server hardware upgrades done with no downtime
More for you
– grow or downsize as needed
No up-front setup or data migration fees
Hosting costs linked directly to expansion and/or contraction of business
Use month to month – no lock in contracts
No need to upgrade existing PCs
Includes all Microsoft server related license fees
Full, unlimited support
– boosts productivity
Private hosted server is fully supported by experienced Australian based helpdesk
No need for expensive IT consultants charging hourly rates
24/7 critical support
– hassle free compliance
All Windows Server licensing and remote access licenses
Microsoft Office (including Outlook, Excel, Word, PowerPoint and Publisher)
All SQL database licensing (including Standard Edition if required)