Alyssa Dunn

SaaS platform modernises Disaster Recovery strategy on AWS Background Hexicom Software is a well established provider of cloud-based print management and Web2Print solutions, supporting businesses across the print, signage and promotional products industries.   The Challenge Hexicom was looking to enhance their disaster recovery solution on AWS to ensure even better RTO and RPO objectives. Their existing environment provided a solid foundation, and the objective was to further enhance this...

Modern SaaS applications frequently deploy infrastructure and application code via CI/CD pipelines. While automation improves deployment speed, it also introduces potential risk if infrastructure changes are deployed without appropriate security controls. Common CI/CD-related risks include: Over-privileged IAM roles Secrets stored in plain text Unscanned Infrastructure as Code Misconfigured deployment policies Runtime exposure following release Securing AWS-based CI/CD pipelines requires...

As SaaS platforms scale, internal engineering teams are often focused on product delivery — leaving limited capacity to manage infrastructure monitoring, patching, or ongoing AWS platform maintenance. Without structured AWS Cloud Operations support, environments may experience: Monitoring gaps Delayed OS patching Cost inefficiencies Infrastructure drift Platform instability AWS Cloud Operations provides ongoing support for production workloads, including: Infrastructure monitoring Backup...